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A customer is a very difficult creature to deal with.
But before we get to dealing with rude customers, let’s talk about one sentence that you probably hear all the time.
nasty - offensive or even (of persons) malicious; "in a nasty mood"; "a nasty accident"; "a nasty shock"; "a nasty smell"; "a nasty trick to pull"; "Will he say nasty things at my funeral?
"- Ezra Poundnice - pleasant or pleasing or agreeable in nature or appearance; "what a nice fellow you are and we all thought you so nasty"- George Meredith; "nice manners"; "a nice dress"; "a nice face"; "a nice day"; "had a nice time at the party"; "the corn and tomatoes are nice today"difficult, hard - not easy; requiring great physical or mental effort to accomplish or comprehend or endure; "a difficult task"; "nesting places on the cliffs are difficult of access"; "difficult times"; "why is it so hard for you to keep a secret?
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