I was frustrated with my job, which offered little upward mobility, and was thinking about quitting it to pursue my goal of becoming a full-time freelance writer.
Holding me back were my lack of savings and my fear of sacrificing a regular paycheck. So what if I had to tap into my inner geisha to secure a patron?
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At one point "Farah" began addressing Williams as "maam," even though he is a man. Here was our experience: To Ravinder's credit, he did answer my question, though not without trying to give me a canned answer first. (We contacted Amazon for comment but did not immediately hear back.) But still, dealing with Amazon felt like the opposite of dealing with Zappos (the shoe and apparel company owned by Amazon). How can I help you today Me: Someone created an account using my gmail account but with a "." in it. Chris Williams farah: May I know the account holder please.. Im so sorry for taking a long time to wait on this okay..? Me:noi don't need you to reset my password farah: OH OKAY.. Me:i need you to delete this "ct.willi [email protected]" account because it is not mine.please don't change my password.
Here's a sample: Me: i need you to delete this "ct.willi [email protected]" account because it is not mine.please don't change my password. I asked a customer support chatter for a job at Zappos, too, and "Margret" told us, "We are all about the sunshine here in Vegas! You can go on our site at the bottom of the page and apply for a job through Jobvite." Although "Margret" began her chat with a piece of script, she obviously veered off into unscripted, plain-spoken English, fairly quickly. Here's Williams' Amazon transcript: You are now connected to farah from Me: Hello. This is still associate with my email address and is not my account. Me: Account holder is Chris Williams farah:your first and last name plese Me: First = Chris Last = Williams farah:okay let me check this out for you okay? ctwilli [email protected] is your account am I correct on this?
YOU KEEP ASKING ME TO WAIT A MOMENT (10 MINUTES EACH TIME) 4.
farah:okay..i will refer you to our account specialist do this account you want to be deleted okay..
We were at Megu, a pricey Japanese restaurant in Midtown Manhattan, eating perfectly cooked Kobe beef.